Job Brief

Provides support to the underwriting function through customer service and processing.


  • Assists in the general underwriting process by obtaining necessary information and data from brokers as required.
  • Assists in the underwriting, rating, pricing and quoting of business with Underwriter supervision.
  • Confirms underwriting terms and conditions and determines appropriate endorsement, terms and conditions for quote/binder/policy with the Underwriters approval.
  • Completes formal rating and documentation of bound business as is customary for policy issuance.
  • Maintains renewal listing and follow up with producers as necessary for renewal information.
  • Maintains or exceeds service standards for endorsement and cancellation requests.
  • Responds to internal and external client inquiries.
  • Reviews loss information.
  • Organizes and maintains policy files. Reviews files, records and other documents, as needed.
  • Develops strong working relationships with counterparts at agent and broker offices.
  • Runs reports as necessary.
  • Performs research on issues and analyzes data.
  • Continues to increase underwriting knowledge and skills through formal education.
  • Performs other duties as assigned.


  • Basic knowledge of the underwriting process and of casualty coverage and required forms/endorsements.
  • Strong computer skills (Excel|Word|SharePoint) with demonstrated high accuracy output
  • Strong problem solving, reasoning, and decision making skills.
  • Excellent interpersonal and written/oral communication skills.
  • Excellent attention to detail.
  • Ability to prioritize and manage multiple tasks while meeting established deadlines.
  • Ability to demonstrate planning and organizational skills.
  • Proven team player and energetic personality.


  • College degree or equivalent work experience as an Underwriting Assistant with demonstrated involvement in insurance industry education.


  • Physical demands are considered to be that of an office environment, climate controlled, with minimal physical exertion. This position requires prolonged sitting, ability to utilize a computer and interactions with others meetings or via phone.


  • We offer a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, long-term care, education assistance and paid time off.

IFG Companies is an equal opportunity employer committed to a diverse workforce. M/F/D/V

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